Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.
We use a premium service from DHL and FedEx for shipping orders outside the EU. We use Chronopost if you are located in the EU. Once we send your order, you will receive a tracking code to track the status of your order at all times.
We are shipping all the goods from our warehouse in France (EU), except Russia.
We provide free EU and UK shipping on every order and free international shipping on orders over €150. There is a subsidized rate of €9.95 for international orders below $150.
For orders outside the EU, custom duties or taxes might apply. These charges are typically due once the package arrives in the destination country. The customer is responsible for paying the additional costs such as duties, taxes, and customs clearance fees. These charges can vary widely and are often based on the import policy, taxes, duties and fees of the destination country, the price, package weight and dimensions that we have no control of.
It depends on where you are. Orders processed here will take 5-7 business days to arrive within the EU. Deliveries outside the EU can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.
Due to customs, some countries may experience delays.
Returns & Exchanges
Yes! We want you to be head over heels for your new jewelry. If you’re not 100% satisfied, we want to make things right.
If for any reason you are not completely satisfied with your online purchase and would like to return the item for a refund, please return the item to us in its original condition within 30 days of delivery.
* Non-EU countries changes and/or returns may have duties/VAT costs added to the shipping costs, related to the importation of the goods to Paris.
We offer a one-time free exchange. If you would like to change to a different size, color or design, please contact us with your order number at firstname.lastname@example.org within 30 days of delivery.
As soon as we receive your returned item(s), we will initiate a refund of the purchase price of your items.
Yes, in VAROVA we believe in the quality of our goods so all our jewelry designs are LIFETIME warranted against all manufacturing defects.
Please note that the warranty does not cover:
Damage caused by improper use, lack of care, accidents
Aesthetic changes due to daily use
Our jewelry is made from a range of metals, including the following: 925 Sterling Silver, 316L Stainless Steel, 316L Stainless Steel or Brass plated in 14k or 18k Gold. There is no nickel present in our jewelry.
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